There are thousands of moments throughout the vehicle development and marketing lifecycle. From innovation and product development to pricing, path to purchase and customer experience. In an industry facing unprecedented change – from connectivity, autonomous driving, sharing and electric mobility – discovering the moments that have the power to influence choice, deepen loyalty and drive sales, is critical. We follow our clients with simplicity and clarity to every stage of the journey bringing our expertise and experience: car clinic, customer & dealer satisfaction, brand decisions, brand tracking and solution experience, user insights etc.
